Peek into our world.
Why kindness? Because we believe that people are naturally inclined to serve others. We believe that people find joy in the pleasure of others. And we believe that people should always be kind and generous to one another. We’re building a world full of people that share these beliefs, where everyone takes responsibility for making each human interaction uplifting and enchanting. Imagine the kind of experience our guests have in the hands of these individuals. Individuals who don’t wait around for a “supervisor’s” instructions or a “manager’s” approval to make people happy. Individuals who instead take bold action to bring people on the spot joy.
The resulting byproducts of this way of life are trust, loyalty, and emotional connections that translate into raving fans who want to keep spending money at our hotels. So everyone wins: our employees, our guests, our collaborators, and our investors… how’s that for touchy-feely?